Collections Senior Process Associate at Genpact managing customer accounts and performing cash collection activities. Collaborating with teams to resolve disputes and analyze customer accounts in a hybrid work setting.
About the role
- Analista Galerias Pleno resolving financial issues, negotiating debts and managing third-party companies at Assaí Atacadista. Provides essential support for an expanding wholesale company.
Responsibilities
- Troubleshoot and resolve issues related to the area
- Manage third-party service providers
- Analyze proposals and prepare materials for Committee review with Management
- Negotiate with the largest debtors
- Prepare and send negotiation databases
- Provide weekly status updates on delinquent tenants
- Provide documentation to support opening legal actions
- Serve as the primary contact for tenant-related actions
- Handle requests and issues in coordination with the Tenant Central
Requirements
- Bachelor’s degree completed in Business Administration, Accounting, Financial Management or related fields
- Intermediate Excel skills
- Knowledge of SAP and Salesforce is desirable
Benefits
- Medical and Dental insurance
- Grocery allowance card
- On-site meals
- Extended maternity leave
- Transportation voucher
- Partnerships with Wellhub and TotalPass gyms
- Annual profit-sharing/bonus (PPR)
- Career development plan
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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