Billing and Collections Coordinator at EdgeUno handling invoicing and collections for telecommunications services. Supporting financial analysis and managing customer accounts in a data - driven environment.
About the role
- Atendente em cobrança para a Pagaleve, realizando negociações de contratos em atraso e suporte às áreas de estratégia. Trabalhando em um ambiente flexível e dinâmico.
Responsibilities
- Conduct outbound and inbound customer contact (phone, WhatsApp, and email) to negotiate overdue contracts;
- Provide support to strategy teams;
- Negotiate outstanding debts with customers
- **Hours: Tuesday to Friday from 11:00 to 20:00 and Saturday from 08:00 to 17:00**
Requirements
- Proficiency with Microsoft Office suite
- Experience in collections — experience with banking products is a plus;
- Persuasive skills
- Strong communication skills and proactivity.
Benefits
- Competitive compensation
- Health insurance covering 100% of the employee and 75% of the first dependent
- Monthly discount voucher for stores that accept Pix Parcelado
- Day off on your birthday
- Meal/food allowance (iFood Benefícios card)
- Flexible work model; office space available for those who prefer to work on-site some days of the week
- Wellhub
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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