Sales Development Representative identifying leads and presenting solutions for SMEs at Airwallex. Engage with potential customers to understand needs and drive sales efforts.
About the role
- Sales Development Representative identifying business opportunities for Google Education products. Engaging with prospects and managing CRM processes for lead generation in the education sector.
Responsibilities
- We are seeking a motivated and results-driven Inbound + Outbound Sales Representative. As a key member, you'll be responsible for proactively identifying, qualifying, and generating new business opportunities for ChromeOS, Chrome Browser, and Workspace for Education products.
- **Responsibilities**
- **Lead Generation**: Conduct thorough research to identify and build a robust pipeline of potential education clients that fit our ideal customer profile.
- **Outbound/Inbound Prospecting**: Actively engage prospects through schedule calls, cold calls, emails, and social media outreach to initiate conversations and build initial interest.
- **Qualification and Discovery:** Ask targeted questions to uncover potential clients' needs, pain points, and alignment with the benefits of Chrome solutions.
- **Collaboration**: Work closely with Google and internal teams to understand product offerings and contribute with valuable insights for enhancing lead generation strategies
- **CRM Management**: Diligently track and update lead fields in Salesforce and other systems, ensuring a seamless handoff to the sales team.
- **Performance**: Coachable and organized to execute different tasks with accuracy (update salesforce, follow cadences, return to prospect’s calls).
- Responsible for the entire sales qualification process, which includes: qualifying customers (using BANT, ANUM, or similar qualification criteria), converting into an opportunity, and passing on to the appropriate sales channel.
Requirements
- **Minimum Qualifications (must-haves):**
- French: C2 level
- Ability to speak and write English fluently and idiomatically
- 2 years of experience in a sales development, inside sales or sales outbound experience
- Bachelor's degree
- Strong written and verbal communication skills, including active listening.
- Proficiency with CRM software (e.g., Salesforce) and productivity tools like Google Suite
- **Preferred Qualifications (good to have):**
- Direct vital or professional experience with the Educational Sector of the market regions
- Self-Motivation: A high-energy individual who thrives in a results-driven environment.
- Resilience: The ability to bounce back from setbacks and maintain focus.
- Passion for technology
- **Desirable Skills**
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
Benefits
- Full time position (39h per week, Monday to Friday)
- **This is a Hybrid working model in Barcelona.**
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Permanent Contract
- **Relocation support**
- A permanent presence of coaches who will facilitate your personal and professional development
- Established career path to grow within the project
- Bi-weekly, monthly or quarterly contests
- Employment with the world's largest provider of contact center services
- Excellent work environment, great colleagues, social arrangements and personal development
- Dynamic business casual environment with colleagues of all ages gathered in a highly-motivated team
- ***Diversity, Equity & Inclusion******TP is home to a global family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences.*
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