Hybrid Customer Service Administrator – Order Fulfilment

at Teleflex

• Job title: Customer Service Administrator – Order Fulfilment
• Job type: Full Time
• Experience level: Junior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Athlone, Ireland

About the role

• Customer Service Administrator processing customer orders for Teleflex. Requires fluency in Spanish and/or Portuguese along with experience in a fast-paced environment.

Responsibilities

• Work as part of a multi-disciplinary team, ensuring all orders received via telephone, fax, etc., are processed accurately and promptly upon receipt
• Order entry
• Returns: ensure that returns are processed in a timely manner
• Credit and debit memo processing
• Delivery processing
• Invoice processing
• Price review
• General data entry activities relating to the order to cash process

Requirements

• Language skills – Fluent Spanish and/or Portuguese required
• Language skills - Fluent English required
• 1-2 years’ experience working in a fast-paced customer service department, preferably within a multi-national environment
• Accurate with a strong attention to detail and good time management skills
• Ability to work to tight deadlines in a fast-paced department
• Flexibility and willingness to work outside of regular hours if required
• Good computer skills; Knowledge of Microsoft Office tools and SAP an advantage
• Strong collaboration and influencing skills – both internally and externally
• Excellent communication skills – both written and verbal.

Benefits

• Teleflex is an equal opportunity employer.
• Applicants will be considered without regard to age, gender, race, nationality, ethnicity, civil status, family status, sexual orientation, disability, religion and/or membership of the traveller community.
• Diversity fosters innovative thinking and entrepreneurship.