Sales Training Specialist managing onboarding and induction for TeamViewer staff in the Americas. Supporting sales and customer support teams through effective training and development.
Responsibilities
Develop and maintain onboarding and induction for sales training for all new TeamViewer staff in the Americas region
Support sales & customer support teams by sharing product and process knowledge
Liaise with department heads and team leaders to identify training needs, skills gaps, and areas for development and improvement
Determine and evaluate key performance indicators (KPI’s) to ensure learning outcomes are measured against increased performance and revenue
Collaborate with counterparts in our German HQ, to relay feedback and contribute to the ongoing development and improvement of training content
Requirements
Experience training in a professional classroom environment, as well as on-the-job coaching, ideally within the IT industry
Approachable personality, with a high degree of professionalism
Excellent oral and written communication skills, able to relay information with consideration for culturally and linguistically diverse teams
High level of technical skill and knowledge, with the ability to carry out demonstrations for people of all skill levels and learning styles
Previous eLearn design experience is advantageous
Flexible and adaptable to changing business needs, to adjust priorities as required
Benefits
Competitive compensation
Flexible PTO and paid holidays
401(k) with employer matching
Comprehensive Health insurance package including 100% employer-paid medical coverage
Up to 12 weeks of Parental Leave
Basic Life Insurance, Short-Term & Long-Term Disability, 100% employer-paid
Quarterly team events and companywide celebrations
Open door policy, business casual dress code, frequent all Hands and Leadership Lunches
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