Junior Banking Operations Associate supporting customer operations in a multilingual environment. Working in hybrid setup in Iași from Monday to Friday, handling operational tasks and inquiries.
Responsibilities
Respond to various requests for information, as needed
Escalate to supervisor as appropriate
Comply with the standards, procedures and policies, as well as regulatory requirements
Execute transactions
With minimal direction, enter data and retrieve information from group specific system
Audit own data entry for accuracy & make needed corrections
Conduct data verification
File, archive and retrieve documents (paper-based and electronic)
Requirements
Advanced proficiency in Italian (B2–C1)
Intermediate proficiency in English (B2)
Basic computer literacy and ability to work with internal systems and documentation tools
Ability to comply with defined procedures, regulatory requirements, and internal policies
Ability to perform operational tasks such as data entry, transaction execution, data verification, and document management
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