Account Manager promoting kollabo's digital platform to potential clients in Switzerland. Supporting and training existing clients while managing the entire sales process.
About the role
- Third Party Account Manager responsible for growth of Delivery Services Providers at Taager. Coordinating relationships and ensuring compliance with operational standards in Cairo office.
Responsibilities
- Coordinate the relation between Taager teams and Partners
- Build relationships between the vendor support center and partner
- Build relationships between the Partner and customer
- Develop administrative standards and policies for hubs and ensure their compliance
- Follow up with partners on the Service level agreement
- Prepare account status reports
- Handle and follow up on daily issues between partner, customer, and operation teams
- Responsible for updating the lost liability from 3PL
Requirements
- At least 1 year experience as 3PL Account Manager
- Strong problem-solving skills
- Strong customer service focus
- Supportive team player
- Bachelor's degree in business administration, Logistics is preferred
- Excellent knowledge of English and Arabic (verbal and written)
- Thorough working knowledge of MS Office, especially Excel
Benefits
- Comprehensive medical insurance package
- Fair market rates
- Stock Options
- Performance based Salary Increases
- Investment in people's growth and internal succession
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