Senior Service Manager ensuring quality in IT service management for a major client in Brussels. Managing project performance and engagement with service providers for optimized service delivery.
About the role
- Inventory Performance Manager responsible for monitoring and analyzing inventory health and customer service levels. Collaborating with field leadership to optimize performance in a hybrid role at Sysco.
Responsibilities
- The Inventory Performance Manager is responsible for monitoring, analyzing, and optimizing inventory health, customer service levels, and capacity planning.
- Track and analyze overall service levels to ensure alignment with business goals.
- Evaluate service levels by customer type to identify trends and improvement opportunities.
- Conduct root cause analysis of service level issues by customer type and recommend corrective actions.
- Monitor overall Days Sales Outstanding (DSO) and drive improvement initiatives and achieve company goals.
- Track and report total aged & obsolete (A&O) inventory by category to minimize waste and excess costs.
- Develop and manage reserve capacity plans by temperature zone, ensuring proper storage allocation.
- Act as the Capacity Response Captain, coordinating responses to capacity constraints and planning for fluctuations in demand.
- Support local seasonal planning by analyzing historical data, regional trends, and external factors that impact shifts in demand and align inventory strategies accordingly.
- Provide regular updates on inventory performance metrics in monthly meetings.
Requirements
- Bachelor’s degree in supply chain management, Business, or a related field preferred
- 3+ years of experience in inventory management, demand planning, or supply chain analytics.
- Strong analytical skills with proficiency in Excel, data visualization, and/or data analytic tools.
- Experience working with inventory planning systems and forecasting methodologies.
- Ability to manage multiple priorities in a fast-paced environment.
- Applicants must be currently authorized to work in the United States.
Benefits
- For information on Sysco’s Benefits, please visit https://SyscoBenefits.com
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