Technology Manager overseeing secure systems and guiding technological enhancements for HEOR. Collaborating across teams to adopt tools and support strategic goals in a dynamic environment.
Responsibilities
Ensure systems remain secure, dependable and well‑supported
Oversee all aspects of technology across the organisation
Ensure systems are reliable, secure, and efficient
Support ongoing evolution of technology ecosystem, including AI integration and cloud services
Help adopt modern tools and embed good practice
Enhance digital experience for employees
Shape technology's support for strategic priorities
Lead management of IT systems, security, infrastructure and disaster recovery planning
Make recommendations on upgrades and future needs
Monitor cybersecurity risks
Ensure colleagues have tools, training and support to work effectively
Support onboarding and upskilling of staff
Coordinate incidents with internal teams and providers
Maintain networking, AV and core technology requirements
Ensure good technology practices are followed
Support compliance with data governance and client requirements
Contribute to development of business continuity plans regarding technology and information
Requirements
Strong project and change management ability.
Coding capability and a solid understanding of cloud‑based solutions.
Collaborative and pragmatic approach — able to build strong stakeholder relationships.
Excellent written and verbal communication skills.
Highly organised, with strong planning and prioritisation skills.
Ability to solve complex problems with broad business impact.
Supplier and vendor management experience.
Degree in Computer Science or a STEM-related subject.
Understanding of cloud architecture and services.
Knowledge of data security requirements and best practice.
Understanding of data governance, business process improvement and automation.
Managing technology operations, infrastructure, and outsourced MSP relationships.
Handling confidential information responsibly.
Driving adoption of new technologies within a business.
Benefits
A ‘learning’ culture focused on personal development and supported by study bursaries
Workplace pension scheme
Range of high street, supermarket, restaurant, gym membership, holiday and entertainment discounts via Pluxee
Employee assistance programme
Employees are given an additional day of leave for: their wedding and moving house
Annual leave purchase scheme of up to 10 additional days' leave per year
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