General Manager leading PayPal branded credit products and managing client relationships. Overseeing performance and growth of the PayPal co-brand cards and PayPal Credit.
Responsibilities
Leading and managing all aspects of the Client relationship and portfolio performance for the PayPal co-brand cards as well as PayPal Credit
Effectively grow assigned portfolio to increase assets/accounts within defined risk parameters
Profitably execute growth initiatives and introduce additional products
Lead Synchrony’s cross-functional team and manage assigned resources
Enhance the client relationship in order to retain and grow the business
Develop and manage strategic action plans to achieve performance targets within defined risk parameters
Understand portfolio dynamics to develop, support and implement key business strategies
Own and drive overall portfolio financial performance as well as key growth metrics
Provide leadership to ensure adherence with all external and internal Compliance and Regulatory requirements
Assess client teams’ performance against goals and take proactive action as needed
Develop and maintain excellent working relationship with the client and all key stakeholders
Requirements
Bachelor’s degree or 15 years of relevant experience
Minimum 10 years of credit card portfolio management experience at a senior level
Demonstrated success leading a team with proven track record of delivering results
Deep and broad knowledge/ understanding of multiple business models and business/ financial strategies across a range of geographies and business sectors
Minimum of 8 years experience in Client relationship building and client management skills
Proven knowledge of external Regulatory and Compliance Requirements
Minimum of 7 years experience influencing internal and external senior corporate decision-makers
Minimum of 7 years negotiation and contract management experience
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