Site Reliability Engineer improving operational characteristics and collaborating with feature teams for service objectives. Leading automation and reliability initiatives while coaching colleagues.
Responsibilities
Improve and embed non-functional and operational characteristics of products
Work closely with feature team to meet service level objectives
Define error budgets to balance risk and reliability
Provide structure to release process and suggest improvements
Scale systems sustainably through automation
Coach and guide colleagues and wider team
Ensure day-to-day health of production and non-production environments
Communicate incident status updates clearly to teams, customers, and stakeholders
Requirements
12+ years of experience in production management
Strong investigative, analytical, and problem‑solving skills
Proven experience in automation of toil and continuous process improvement
Strong knowledge of deploy and release services, automation, and troubleshooting
Experience of utilising tools and technology across the software development lifecycle
Experience using mathematical and statistical models to assess trends
Financial services knowledge and ability to identify wider business impact, risk and opportunity
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