Operations Lead at Bureau managing end - to - end operations, logistics, and vendor partnerships in a fast - paced environment. Ensuring exceptional customer experiences and operational excellence across North America.
About the role
- Third-Party Operations and Delivery Lead managing global third-party relationships at Swiss Re. Driving operational excellence and strategic direction in third-party management across the enterprise.
Responsibilities
- Lead the global TPM operations team providing strategic direction, coaching, and development to team members
- Lead operational delivery of TPM services across the third-party lifecycle
- Manage service quality by establishing metrics, tracking SLA/KPI performance
- Manage stakeholder relationships and maintain effective partnering models
- Ensure data quality by overseeing completeness of third-party information
- Drive risk monitoring and analysis of third-party risks
- Oversee workflow management by triaging incoming requests
- Lead continuous improvement by identifying process inefficiencies
- Execute automation opportunities to improve efficiency
- Support resilience initiatives including scenario-based testing
- Provide project management for the TPM Ops and Delivery portfolio
- Monitor industry trends in third-party management
Requirements
- Over 5 years of experience in business operations, third-party oversight, or compliance functions within financial services
- Extensive experience in third-party risk management or operational risk management
- Proven leadership experience in managing global and cross-functional teams
- Strong analytical and problem-solving skills with a customer-oriented approach to service delivery
- Master's Degree, preferably in business, with excellent English language skills
Benefits
- Hybrid work model with expectation of being in the office at least three days per week
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Systems and infrastructure operations analyst at Desjardins enhancing IT efficiency and supporting solution design in a hybrid work environment. Collaborate with clients and stakeholders to drive successful IT solutions.
Assistente de AdOps e Operações na AlmapBBDO, agência global focada em criatividade e negócios. Setup de campanhas, acompanhamento de veiculações, e apoio a operações de mídia.
Seeking Data Center Customer Operations Administrator to support inquiry resolution and customer engagement. Ensuring operational excellence and collaboration across teams for customer success.
Operations & Monitoring Engineer for BearingPoint Products in a hybrid role. Responsible for monitoring SAP BTP applications and providing technical support in Romania.
Sales Ops Program Manager overseeing partner operations for NetApp’s Global Partner Programs. Collaborating with teams to maintain audit readiness and improve processes while ensuring high accuracy in incentive calculations.
Senior Manager leading Trade Operations, managing product launches, and collaborating across functional teams at Johnson & Johnson. Focused on driving key business decisions in healthcare.
Specialist in Commercial Operations Sales Support at Johnson & Johnson enhancing sales capabilities and supporting billing processes across the Spine business locations in Massachusetts and Pennsylvania.
Manager, Global Labeling Operations overseeing labeling activities and regulatory guidance in a hybrid role. Supporting pharmaceutical product labeling compliance and documentation across multiple sites.
Warehouse Operations Supervisor responsible for daily operations and leading associates in an eCommerce fulfillment center. Ensuring accurate and timely customer order processing while maintaining safety and quality standards.