International Operations Specialist responsible for 24/7 medical and security assistance. Managing cases, coordinating support solutions, and ensuring client satisfaction in a multicultural team.
About the role
- Operations Specialist supporting Underwriters in Trade Finance and Portfolio Solutions for Swiss Re. Interacting with clients and brokers while managing contract and policy documents.
Responsibilities
- Support our Underwriters in Trade Finance, Commodity Finance, Project Infrastructure and Portfolio Solutions as an Operations Specialist in our Credit line of business
- Closely interact and coordinate with internal stakeholders in Operations and Underwriting located in various regions and markets globally
- Process and administer correct reflection of client inquiries in our systems and handle contract/policy documents administration throughout their entire lifecycle
- Support the underwriting and renewal processes in analysis, development, and evaluation of documents, such as underwriting files, master risk agreements and preparing policies or cover notes as draft
- Collaborate globally with other team members and our service provider to ensure the best client service to our credit clients and brokers
- Analyze and identify premium and fee discrepancies and determine appropriate measures
Requirements
- First experience in the area with financial intuitions or corporates credit products, preferably in an international bank, broker and or insurance company
- Previous experience in client facing servicing role, preferably in finance environment
- Completed commercial education preferably banking specialist or bachelor studies in economics or associates degree or job experience equivalent
- Basic knowledge and understanding of Trade Finance and/or intl. Guarantee business
- Experience with Credit Insurance business, including Bank Trade Finance, Trade Credit Insurance, Commodity Finance and Political Risk Insurance lines
- Knowledge of additional languages of relevant markets (French, German)
- Familiarity with KYC, AML procedures and sanctions, commercial and company law
- SWIFT knowledge for documentary business
Benefits
- Attractive performance-based annual bonus
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Area Leader Trainee overseeing 12 - 14 store locations at 7 - Eleven. Focused on training staff and managing operations for exceptional customer service and profitability.
Office work and operations agent providing administrative and operational support at Desjardins. Striving to maximize productivity and develop work methods and procedures in a hybrid role.
NDT Manager of Operations leading a team of technicians at Northrop Grumman. Ensuring product quality and managing operations across multiple locations.
Operations and Projects Manager overseeing day - to - day operations and leading projects at LEAP, a top legal tech provider.
Operations Support Coordinator providing essential administrative support at COMPEL Pro. Managing member inquiries and coordinating logistics with the IT department while working in a hybrid model.
Operations Intern aiding in various tasks and processes within a leading SME digital finance platform in Southeast Asia. Collaborating with stakeholders for smooth delivery and execution of projects.
Operations Lead managing manufacturing, supply chain, and compliance for Herbal Goodness, a premium wellness brand. Driving operational efficiency and strategic growth initiatives.
Safety Ops Manager for Woven City responsible for managing safety operations and compliance. Engaging in facility management and ensuring safety culture across a large - scale facility.
Director of Operations overseeing EBI's Commercial Real Estate Due Diligence Practice. Responsible for delivering high - quality reports and driving operational performance across national projects.