Customer Service Representative resolving inquiries for dental offices. Ensuring client satisfaction and managing logistics within the dental business.
Responsibilities
Provide outstanding support to dental offices.
Resolve inquiries promptly to ensure client satisfaction.
Act as a trusted partner for dental clients.
Manage logistics and event coordination related to dental business.
Requirements
Availability: Must have full availability to work shifts within the 7:00 AM to 8:30 PM window.
Education: High School Diploma (Required).
Experience: At least 2 years of proven experience in Customer Service (Required).
Domain Knowledge: Strong background in the Dental Business, specifically in fee negotiations, membership plans, RCM, and medical billing.
Communication Mastery: Exceptional verbal and written communication skills (Phone, Email, Chat).
Logistical Skills: Ability to handle travel logistics and event coordination.
Benefits
Competitive Salary: $3.702.000 COP.
Job Security: Indefinite term contract (Contrato a término indefinido).
Stable Schedule: Monday through Friday operations (within the specified availability).
Professional Growth: Opportunity to work in a specialized niche with high professional demand and full legal benefits.
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