Service Business Manager responsible for service sales within HPE Networking's Customer Experience division. Collaborating with account managers and crafting relevant service solutions.
About the role
- Leading Supermicro’s Desktop, AI PC, and Workstation product lifecycle. Collaborating across functions and managing product planning from concept to launch.
Responsibilities
- Own and drive Supermicro’s Desktop, AI PC, and Workstation product portfolio through the full product lifecycle — from concept and PRD to launch, scale, and end-of-life planning.
- Support Supermicro BOM configuration with general mechanical/thermal check.
- Handle chassis and sub-system mechanical simulation and design improvement.
- Develop and execute solutions plans for Desktop, Workstation, and Commercial PC systems — spanning GPU enablement, performance optimization, thermal design, firmware, and OS/software validation.
- Execute design changes, cost reductions, manufacturing methods improvements.
- Cross-Functional work with sales, Lab, PM team to drive Chassis business & quality.
- Arrange the server chassis solution training session for internal sales/staff terms.
- Work with Asia supplier to manage the lead-time of material daily.
- Update server chassis roadmap.
- Assist PM to define and release planning, product design, and support of development activities, regulatory compliance, and management of product life cycle.
Requirements
- Bachelor or Master's degree in Electrical Engineering, or Mechanical Engineering background preferred.
- Minimum of 12 +years Server, Desktop PCs, AI PCs, Workstations, Gaming Systems, or related high-performance compute platforms.
- Mechanical background experience is highly desired.
- Strong ownership mindset with demonstrated experience driving aggressive Time-to-Market (TTM).
- Managing complex schedules, and leading cross-functional execution.
- Experienced in business IT systems, datacenter builds, server and/ or workstation technology.
- Experience forecasting, pricing strategy, margin management, and revenue accountability for high-volume products.
- Experienced in Creo, AutoCAD program tools.
- Strong communication, problem-solving skills to interface with cross-functional teams.
Benefits
- EEO Statement
- Embraces diversity in our employee population
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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