Operations System Coordinator responsible for systems work ensuring smooth operations at P&G's Skelmersdale Distribution Centre. Collaborating across departments and executing standards for operational excellence.
About the role
- Ad Operations Manager at SuperAwesome driving execution of paid media campaigns and optimizing performance across web and app environments.
Responsibilities
- Execute the testing, pacing, and delivery of managed campaigns buying programmatically (using platforms like Beeswax and Google Ads).
- Monitor and manage campaign performance and delivery, ensuring we hit client KPIs while maintaining financial margin and gross profit goals.
- Monitor daily campaign pacing and performance; proactively identify when a strategy is no longer effective, call out when things go wrong, and pivot to apply effective, data-driven solutions.
- Act as the first line of defense for campaign issues. Apply critical thinking to troubleshoot ad tech nuances, ad format capabilities, and programmatic delivery issues, looking beyond surface-level symptoms to find root causes.
- Proactively identify manual, repetitive tasks within your day-to-day workflows. Bring fresh ideas to the table and collaborate on department projects aimed at automating and streamlining Ad Ops infrastructure.
- Collaborate with Engineering and Product teams to test new ad tech features, marketplace connections, publishers, and verification partners.
- Partner with Account Managers to translate client briefs into actionable campaign setups. Provide operational input and inventory forecasting to the Sales team for upcoming proposals.
- Invest in building trust with all colleagues. Work to agreed goals and deal with challenges in a responsive, constructive way when interfacing with external vendors or internal teams.
Requirements
- 2–3 years of experience in digital ad operations, with hands-on experience focused on programmatic advertising.
- Strong experience trading or managing campaigns within major DSPs (e.g., DV360, The Trade Desk, or Beeswax), understanding standard optimisation levers and their impact.
- A naturally inquisitive and analytical mindset. You don't just follow the steps; you ask why, and you have a strong aptitude for untangling complex operational issues.
- Strong working knowledge of VAST/HTML5 formats and experience working with 3rd party tag vendors (e.g., DCM, Innovid, Moat, IAS).
- High proficiency in Excel/Google Sheets, with the ability to pull, manipulate, and interpret data to inform campaign optimizations.
- An obsessive eye for detail and a track record of delivering multiple complex projects from inception to completion.
- Clear, collaborative communication skills, with the ability to explain technical operational concepts to non-technical stakeholders (like Sales and Account Management).
Benefits
- 20 days holiday + 10 public holidays + Winter Break.
- Family Leave including 20 weeks of fully paid leave for employees who are Primary Caregivers and 8 weeks of fully paid leave for employees who are Secondary Caregivers.
- 30 day sabbatical for employees who have reached 7 years tenure.
- Medical insurance through Aetna with 100% employer contribution to employee monthly premium plus $2,000 funded HSA. Also, up to 65% employer contribution for family plans.
- Dental & Vision Plans through MetLife, fully funded for you and your family.
- 401k with Vanguard with SA Safe Harbor contribution up to 4%.
Job title
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