Regional Operations Specialist providing support to Mazda’s dealer network and field operations. Collaborating with leadership, monitoring performance, and ensuring effective communication with dealers.
About the role
- Director of Dealer Operations leading a large team in the investment industry. Focused on service delivery, training, and strategic improvements.
Responsibilities
- Build a team culture and processes to deliver excellent service
- Manage a team of 180 people
- Oversee the design and delivery of training
- Use data and analytics to gain insights
Requirements
- Ten or more years of experience in the investment industry in Canada
- Experience with financial advisory practices
- Bilingualism (French, English) for Quebec
- Strong communication skills
- Strategic thinking and decision-making
Benefits
- Being a member of the Sun Life family
- Inclusive and respectful environment
- Commitment to employee well-being
- Flexible work arrangements
- Various incentive plans
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