Director of Sales Operations at Wolters Kluwer, driving strategic sales initiatives for B2B SaaS portfolio in multiple regions. Leading operational efficiency for commercial analytics and sales compensation programs.
Responsibilities
Own end-to-end sales compensation plan design, modeling, and governance across multiple brands and seller segments
Lead pipeline management and forecast cadence, delivering accurate risk/upside reporting to commercial and executive leadership
Partner with marketing and commercial leadership to align demand generation programs with territory capacity and revenue targets
Serve as the analytical authority for the commercial organization — owning KPI frameworks, dashboards, and performance reporting
Design and manage sales productivity programs that improve rep ramp time and commercial effectiveness
Drive CRM data quality and opportunity management discipline across the sales organization
Lead and develop a team of senior managers and high-level sales operations professionals
Align sales operations strategy with divisional objectives and broader organizational goals
Requirements
10+ years in Sales Operations or Revenue Operations supporting a multibillion-dollar B2B SaaS or enterprise software business
Demonstrated ownership of sales compensation plan architecture and governance, not just administration
Proven experience running a rigorous, trusted forecasting and pipeline management process
Experience operating across a multi-brand or multi-segment commercial structure in a matrixed organization
Strong commercial analytics capability with the ability to translate data into actionable decisions
Proficiency in Salesforce; experience with BI tools (Tableau, Power BI, or equivalent)
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