Senior Sales Manager managing B2B Sales and building market presence for innovative CRM software at Planelio. Collaborating with management to shape sales and customer onboarding processes in the furniture industry.
About the role
- Customer Success Manager ensuring client satisfaction and success at Street Group. Supporting enterprise accounts in the rapidly growing property technology sector.
Responsibilities
- Immersing yourself in the company and building knowledge of our evolving product
- Ensuring feedback flows from Customer Success to the relevant business and product teams
- Supporting our clients to achieve great results with Street.co.uk; from onboarding new clients to proactively ensuring existing clients are getting the most out of the software
- Collaborating with the sales and technology team members to design and implement new product features that reflect the voice of our customers
- Implementing creative solutions to proactively resolve potential issues for customers
- Providing exceptional technical support via phone and email to Street clients
- Upselling additional products to existing clients
Requirements
- You’ll have a background in Customer Success
- You are passionate about providing an excellent customer experience
- You have excellent written and verbal communication skills (fluency in written and spoken English)
- You're a dependable, motivated, self-starter, with the ability to work independently and the inner drive to grow a company that is in an exciting period of rapid growth
- You're highly organised with exceptional attention to detail.
Benefits
- Hybrid-working - you can work from home up to 3 days per week
- £1000 towards a holiday after your first year with the team (we'll even cover the tax!)
- Joining a culture that supports your development and encourages growth
- £500 yearly L&D budget for your career development
- Your birthday on us - we pay, you stay away
- ‘Give something back’ - 2 paid days volunteering on us
- Enhanced maternity, paternity & adoption pay
- Mental health & well-being support via Health Assured
- Regular well-being initiatives
- Flexible working hours
- Public transport season ticket loans
- Paid menopause leave
- Holiday buying scheme
- Joining a new team in an exciting business with huge ambition
- Be a part of something bigger - everyone in our team is passionate about improving the entire property industry!
- A chance to work on cutting-edge technology
- Comfortable, relaxed office space - office dogs welcome!
- Fully stocked fridge and beers (or an alternative) on us every Friday afternoon
- Company and team off-sites, events and happy hours
- Cycle to work scheme
- Electric car salary sacrifice scheme
- Feel good about sustainability - we're a climate-positive company!
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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