Hybrid Account Coordinator

at Stephen Gould

• Job title: Account Coordinator
• Job type: Full Time
• Experience level: Junior, Mid level
• Salary: Not specified
• Degree requirement: Associate's Degree
• Tech skills: ERP
• Location requirements: Hybrid, Saint Charles, United States

About the role

• Account Coordinator at Stephen Gould assisting with client portfolios and order processing. Collaborating with sales agents and corporate departments in a hybrid work model.

Responsibilities

• Assist with managing client product and business portfolios.
• Administer client activity relating to composing client and supplier correspondence.
• Process orders and maintain distribution spreadsheets.
• Project tracking, research, and managing budgets.
• Work closely with clients, suppliers, and internal teams.
• Communicate with sales agents, project managers, branch and corporate partners, clients, warehouse personnel, and suppliers.
• Receive, process, and place client orders, including scheduling shipment of goods via land, air, and/or sea.
• Own and process Quality Management Standard documents - including ISO forms, Return Material Authorizations (RMA), and quality control action plans.
• Capture all supporting documentation for orders in the ERP system (Epicor).

Requirements

• Associate degree in Business or related discipline + 2 years of experience required.
• Bachelor’s degree in business or related discipline highly preferred
• High Proficiency in Microsoft Word, Excel, Outlook and virtual communication and collaboration tools – such as Microsoft Teams, Webex and Zoom highly preferred
• Bilingual English/Spanish highly preferred
• ERP (Enterprise Resource Planning) system knowledge for core supply chain, manufacturing, services, financial and other processes of an organization highly preferred.
• Ideally experience in a corporate sales and service environment is preferred

Benefits

• This position offers the opportunity to work a hybrid working model.