Training Administration Manager overseeing training programs in a growing learning & development company. Ensuring high participant success rates and optimizing training processes.
Responsibilities
Ensure the smooth operation of our training programs
Support participants on their learning journey
Coordinate collaboration between participants, internal departments and corporate clients
Organizational and administrative management of training activities
Continuous optimization of processes and workflows
Planning and organizing training schedules
Project responsibility and support with technical and organizational questions
Advising on the design of new training content and formats
Requirements
Completed vocational training or degree, preferably with a background in psychology, education or another relevant field
Affinity for the technical implementation of processes
(Initial) experience with Asana, HubSpot, Slack and MS Office as well as LMS
Organizational talent and process optimization skills
Communication skills and empathy when working with participants and clients
Customer support experience is an advantage
Experience with subsidized training programs and contact with the employment agency is an advantage
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