IAM Analyst responsible for managing digital identities and access rights for clients in Singapore. Collaborating with stakeholders and ensuring compliance in the financial services sector.
Responsibilities
Manage digital identities and access rights across enterprise platforms
Support provisioning, modification, and revocation of user access in line with policy, compliance standards, and service-level agreements (SLAs)
Collaborate with internal and external stakeholders to clarify access needs and resolve IAM-related issues
Provide guidance and information on managed systems to business users and stakeholders
Deliver responsive support to end-users by addressing IAM-related inquiries and access issues
Maintain frequent interaction with users through face-to-face, telephone, or digital channels to resolve access needs
Enforce identity governance controls to maintain secure and auditable operations
Contribute to process documentation and continuous improvement initiatives
Partner with project teams to integrate new applications into IAM processes and ensure proper access rights management
Requirements
Bachelor’s degree in Information Technology, Cybersecurity, or a related field (or equivalent professional experience)
Minimum 3 years of experience in identity and access management (IAM) or access rights administration
At least 1 year of experience within the banking or financial services sector
Familiarity with the financial regulatory environment and related compliance requirements
Hands-on experience with Active Directory and Lotus Notes (exposure to other IAM tools or platforms is advantageous)
Understanding of identity governance, provisioning workflows, and access control models
Strong organizational skills with the ability to manage multiple priorities under pressure
Proven ability to work independently while maintaining accountability
Excellent communication and stakeholder management skills, with the ability to explain technical concepts to non-technical audiences
Benefits
Regular team buildings
18 leave days / year
Insurance: GP, Hospitalisation, Dental and Optical
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