Systems Engineer supporting deployment and operational reliability in cloud - based healthcare platform. Collaborate with engineering and QA teams to manage cloud environments and troubleshoot issues.
About the role
- Senior Manager leading digital evolution of global Quality Management systems at Sonova. Focused on quality compliance and enterprise system design with a hybrid working model.
Responsibilities
- Define and execute the global digital strategy for quality systems, ensuring alignment with organizational goals and regulatory expectations
- Lead the design, implementation, and continuous improvement of eQMS, eLMS, eDMS, and related systems that support quality and compliance processes
- Ensure systems are safe, modern, efficient, compliant, and enable organizational agility
- Drive the implementation of new functionalities, modules, and technology upgrades across quality systems
- Partner with IT, vendors, and process owners to deliver effective system solutions that meet business requirements
- Manage vendor relationships, contracts, and performance to ensure high-quality support and service
- Establish governance for quality systems, including policies, procedures, and compliance requirements
- Lead and develop a team of specialists, providing mentorship, guidance, and performance management
- Partner with business stakeholders to identify opportunities for system improvements and ensure alignment with organizational goals
- Promote best practices in system use and provide training support
- Monitor industry trends and emerging technologies to ensure systems remain innovative and competitive
- Oversee and maintain QARA communications channels and intranet/webpage, ensuring clear and consistent messaging across the company
- Lead the creation and distribution of QARA newsletters and announcements
- Drive initiatives that increase transparency and awareness of QARA activities and achievements
Requirements
- Proven experience managing enterprise-level quality systems (eQMS, eLMS, eDMS, or comparable platforms)
- Strong background in software/system development lifecycle, requirements engineering, and validation of computerized systems
- Proven leadership and people management experience
- Excellent collaboration and communication skills with the ability to influence across all levels of the organization
- Solid understanding of compliance standards and regulatory requirements in quality systems
- Vendor and budget management experience
- Strategic mindset with a passion for leveraging technology to improve quality processes
- Degree in Engineering, Computer Science, Quality Management, or a related technical discipline; advanced degree is an asset
Benefits
- Flexible hybrid working model
- Wide range of training opportunities for professional and personal development
- Exceptional growth opportunities with individual development plans
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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