Digital Operations Executive responsible for managing and improving a multi-country web platform. Ensuring stability, compliance, and performance while collaborating with various stakeholders.
Responsibilities
Own pre- and post-release QA for global platform releases, ensuring issues are identified before they affect multiple markets
Maintain and evolve release and quality checklists covering core functionality, CMS behaviour, SEO fundamentals and accessibility smoke checks
Act as first-line triage for platform-level issues, coordinating clearly and calmly across teams
Support CMS governance by promoting best practices and consistent quality standards across markets
Perform regular platform-level SEO and accessibility checks, identifying cross-market patterns and risks
Collaborate closely with development, SEO, CRO and analytics stakeholders to validate fixes and reduce rework
Support onboarding and enablement of local teams, helping them use the platform confidently and effectively
Requirements
Experience working with CMS-driven websites, ideally within large or multi-site platforms
Hands-on experience with website QA, testing, platform operations or release management
Strong attention to detail, with a methodical and structured way of working
Technical literacy that allows you to understand HTML, metadata and core web concepts and communicate effectively with developers
Confidence working across multiple stakeholders, priorities and time zones
Exposure to technical SEO, accessibility standards (WCAG awareness), or structured data is an advantage
Benefits
Flexible hybrid working model
Wide range of learning and development opportunities
Clear growth paths supported by individual development plans
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