Data Privacy Analyst responsible for compliance with data privacy regulations and internal policies. Supporting consumer data rights and collaborating with cross - functional teams to operationalize privacy controls.
About the role
- Analyst guiding educational onboarding processes for schools leveraging a digital educational platform. Collaborating with product teams and providing training and support for educational advisors.
Responsibilities
- Guide partner schools through the onboarding process and ensure engagement with our educational platform through in-person and remote training;
- Support pedagogical advisory teams in promoting platform engagement at schools;
- Maintain deep knowledge of the product and its updates, as well as specific requirements for each Business Unit;
- Collaborate with Product and Engineering teams to report improvements, identify bugs, and ensure continuous evolution of the solutions;
- Act as a strategic and operational bridge between the Business Units and the company’s Digital team;
- Diagnose specific pain points of the Business Units, aligning product strategy with internal process redesign;
- Play an active role in engaging and supporting advisory teams (trainings, weekly meetings, and production of materials);
- Provide reactive support to advisory requests, resolving and routing cases via groups (Teams and WhatsApp);
- Participate in Business Unit events;
- Deliver trainings and office-hour support (remote and in-person) for schools;
- Conduct on-site visits to at-risk (churn) and engagement-focused schools.
Requirements
- Bachelor's degree completed, preferably in Pedagogy, Educational Management, Educational Technology, or related fields;
- Experience with digital platforms and ease navigating new interfaces and tools;
- Ability to manage multiple simultaneous projects, with a strong sense of urgency for requests;
- Knowledge of agile methodologies;
- Experience delivering trainings, digital support, and workshops.
- Analytical capacity to manage conflicts, solve complex problems, and address critical questions;
- Proactive, hands-on attitude, creativity, and interpersonal flexibility for negotiations and course corrections;
- Excellent written and verbal communication, with strong didactic skills for conducting trainings;
- Customer-focused.
- Knowledge of school organizational structures.
Benefits
- Profit sharing: celebrating results is part of Cogna’s culture.
- Meal or food allowance: provided via a flexible benefits card.
- Health insurance: a comprehensive medical plan with dependent coverage and copay options.
- Dental insurance: available to keep your smile healthy.
- Tuition grants for undergraduate and graduate studies: access to our educational institutions for you and your dependents (spouse and children).
- Birthday day off: choose a day to relax and celebrate.
- Pharmacy partnership (Univers): discounts on a range of medications.
- Corporate university: multiple free learning paths and courses in our corporate university to help you keep growing with us.
- Book discounts: discounts on titles from our publishing houses.
- Wellhub (Gympass): to help you stay active in your daily routine.
- Conexa: free psychological counseling to support your mental health.
- Ninho Program: support for our families expecting a new baby.
- Valoriza - Internal Recruitment Program: to accelerate your career through internal opportunities.
Job title
Job type
Experience level
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Not specified
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