Client Services Analyst supporting AccessGenius, ensuring regulatory compliance and client needs. Overseeing projects from concept to launch in a hybrid working environment.
SF
Hybrid Senior Business Analyst – Digital Solutions
Posted 4 months ago
About the role
- Senior Business Analyst embedded in Fidelity's Agile Model assessing business needs and establishing testing plans. Collaborate across teams to reach business goals in workplace consulting.
Responsibilities
- Assess business needs and outline detailed analyses
- Compose user stories with explicit descriptions and acceptance criteria
- Establish business acceptance testing plans and strategies
- Offer solutions for medium to high complexity business needs
- Collaborate with diverse teams within Fidelity’s Workplace Consulting Unit’s Digital Solutions Technology teams to reach business goals
Requirements
- 5+ years of experience in business analysis techniques including benchmarking, business rules analysis, risk analysis, user personas, UAT, and product documentation.
- Experience supporting product development teams handling interconnected products.
- Strong analytical and problem-solving abilities to capture/document requirements and identify improvement opportunities.
- Agile approach with background in tools like Jira, Confluence, and Miro or comparable experience.
- SQL Proficiency: Proficient in crafting and implementing SQL queries for analyzing data and developing test scenarios.
- API Testing: Familiarity with tools like Postman, Bruno, Insomnia; understanding of how to call APIs, analyze responses, and review Swagger documentation.
- Highly organized and experienced in crafting documentation for SaaS products and web applications.
- Proficient in Confluence for structured documentation.
- Skilled in employing Figma or comparable tools to assess UI/UX creations.
- Proficient with Miro or equivalent experience for UX and project management diagramming.
- Familiarity with Content Management Systems (CMS).
Benefits
- comprehensive health care coverage and emotional well-being support
- market-leading retirement
- generous paid time off and parental leave
- charitable giving employee match program
- educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career
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