Senior Associate Business Analyst at PwC focusing on process optimization and client delivery management. Leading project requirements gathering and cross - functional team collaboration.
About the role
- Business Analyst handling technical requirements for the Collaboration Service Portal in Germany. Working with cross-functional teams to optimize banking processes.
Responsibilities
- You analyze and evaluate business requirements for the CSP (Collaboration Service Portal) application.
- You create user stories, process models and functional specifications, working closely with external partners, product owners, developers and other stakeholders.
- You lead requirements workshops and conduct interviews with stakeholders.
- You support backlog prioritization and ensure that business requirements are implemented to a high standard of quality.
- You continuously identify optimization opportunities and derive concrete recommendations for action.
Requirements
- You hold a degree in (business) informatics or a comparable field, plus several years of relevant professional experience, or you possess an equivalent qualification.
- You have a good understanding of a bank’s organizational and operational structure and bring knowledge of agile methodologies (e.g., Scrum, SAFe) along with solid experience as a Product Owner, ideally in financial services or IT.
- You have business-fluent German (at least C1) and good English skills (B2).
- You have strong experience with self-service portals and with the Microsoft 365 environment.
- You demonstrate a pronounced agile mindset as well as an independent, goal-oriented and structured way of working, combined with strong interpersonal skills.
Benefits
- Flexible working: We operate in a balanced hybrid mix of remote work and presence in modern office environments (Activity Based Working).
- Work–life balance: With our flexible working-time models such as part-time, the option to choose full-time between 30–40 hours, and our lifetime working account (sabbatical and/or leave before retirement), you can find the right balance.
- Reconciling private life and career: We offer a family budget and provide support in special family situations, such as caring for relatives.
- Individual benefits: You can choose between bike leasing, IT hardware leasing, capital-forming benefits (vermögenswirksame Leistungen) and/or an additional day off, as well as a company pension scheme and other options.
- Onboarding: We welcome you at our #enter welcome event; you will also receive structured onboarding with a buddy/mentor and regular feedback meetings with your People Lead.
- Health management – Health, Family and Life: We support you through partnerships with the Familiengenossenschaft and voiio. Enjoy varied meals in our staff restaurants and connect through our sports offerings.
- Career model and training: In our development dialogues you discuss your professional, methodological and personal career goals and pursue them using our diverse training opportunities.
- Our corporate values: Respectful, open and honest, self-responsible, supportive and results-oriented—guided by team spirit, a drive for innovation and active knowledge sharing.
- Future and job security: As a cooperative company with decades of experience, we are pioneers of digital transformation in banking and a systemically relevant employer.
- Kununu: We are a Top Company 2026 and proud of a Kununu score of 4.2 and a recommendation rate of ≥ 90%.
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