Business Analyst role assisting with ICT Projects across the Division including artificial intelligence. Involves stakeholder engagement, requirements analysis, and collaboration with technical specialists.
About the role
- Senior Associate Business Analyst at PwC focusing on process optimization and client delivery management. Leading project requirements gathering and cross-functional team collaboration.
Responsibilities
- Gather, document, and refine business and functional requirements through stakeholder interviews, workshops, and user research.
- Translate business needs into clear user stories, acceptance criteria, process flows, and use cases for development and QA teams.
- Analyze user behavior, business rules, and system workflows to ensure accurate understanding and implementation of requirements.
- Support Product Managers in maintaining and refining the product backlog, ensuring stories are well-defined and prioritized.
- Assist in preparing and updating product roadmaps, release plans, and sprint goals.
- Collaborate with engineering, development, and testing teams during sprints to ensure requirements are clearly understood and delivered accurately.
- Participate in backlog grooming, sprint planning, daily standups, and UAT cycles.
- Work closely with client stakeholders to validate requirements, clarify expectations, and address questions or gaps in understanding.
- Maintain high-quality documentation including BRDs, FRDs, workflows, user guides, and release notes.
- Ensure traceability from requirements to delivery, validating outcomes through UAT and reviewing test results with QA.
- Contribute to establishing and improving best practices for requirements management and documentation within the team.
- Mentor junior analysts, helping them improve requirement gathering skills, documentation quality, and stakeholder communication.
- Facilitate alignment across teams by promoting clear communication, structured analysis, and customer centric thinking.
Requirements
- 5+ years of experience as a Business Analyst or similar role within technology, consulting, or product‑driven organizations.
- Strong experience in gathering, documenting, and validating business and functional requirements.
- Hands‑on experience writing user stories, acceptance criteria, process maps, and BRDs/FRDs.
- Strong analytical and problem‑solving skills with the ability to interpret data and draw meaningful insights.
- Solid understanding of Agile methodologies (Scrum/Kanban).
- Excellent communication, facilitation, and stakeholder‑management skills, including the ability to influence without authority.
- Experience collaborating with engineering, QA, and product teams to support feature delivery.
Benefits
- Professional development opportunities
Job title
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Not specified
Degree requirement
Location requirements
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