Business Analyst focused on underwriting and operations lifecycle improvements. Collaborating with stakeholders to document requirements and support Agile project management.
Responsibilities
Assess existing underwriting and operations processes and systems, performing gap analysis and documenting opportunities for improved ways of working.
Elicit, validate and document functional and non‑functional requirements for the underwriting workbench and associated workflow solutions.
Plan and facilitate process‑mapping workshops with Underwriting, Operations, Exposure Management and other stakeholders, producing clear process maps and supporting artefacts.
Ensure underwriting and operational processes are consistently understood, documented and agreed across all core functions.
Partner with Product Owners and Business Analysts to drive discovery activities and shape solution options across the underwriting lifecycle.
Support Azure DevOps usage by creating and maintaining user stories, acceptance criteria and related backlog items, ensuring alignment with stakeholder expectations.
Produce high‑quality business requirements documentation suitable for RFI/RFP exercises and vendor engagement.
Develop a strong working knowledge of the client’s user interfaces and tools to support end‑user training, enhancement requests and stakeholder queries.
Requirements
Proven experience as a Business Analyst within insurance or financial services, ideally with exposure to underwriting or operations change initiatives.
Strong capability in process mapping, gap analysis and requirements definition, with proficiency in common BA tools and methods.
Experience working with product owners, technology teams and business stakeholders to shape and prioritise change.
Familiarity with Agile delivery practices and backlog management tools such as Azure DevOps.
Excellent communication and facilitation skills, with the ability to run structured workshops and translate complex topics into clear artefacts.
Highly organised, detail‑oriented and comfortable managing multiple workstreams concurrently.
Benefits
Length: 6 months, with strong likelihood for extension
Third Party Risk Management Analyst at Teciem evaluating operational and cybersecurity risks across the vendor lifecycle and ensuring compliance with standards.
Technology Business Analyst supporting the Mallesons Technology team in delivering technology solutions. Collaborating with stakeholders to align business requirements with technology delivery.
Business Analyst in Rabobank enhancing client experience in deposits banking. Collaborating with stakeholders on strategic initiatives and business growth opportunities.
Lead Business Analyst managing a team in Subscription Products at Euromonitor. Bridging business needs with technology solutions in a hybrid role in Bengaluru.
Business Analyst at RapidRatings, bridging product and engineering for better supplier risk management. Collaborating on requirements, user stories, and agile processes in a fintech environment.
Legal Contract Management Analyst managing the end - to - end lifecycle of legal contracts for multinational corporation. Focusing on compliance, risk mitigation, and efficiency across the organization.
Senior Business Analyst driving technology platform design and compliance for Mission Underwriting Services. Collaborating with teams to implement ISO, AAIS, NCCI content and improve business processes.
Business Analyst consulting with clients on data, analytics, and technology solutions at Zirous. Liaising between clients and technical teams to fulfill project requirements in a hybrid work environment.
Senior Associate Business Analyst at PwC focusing on process optimization and client delivery management. Leading project requirements gathering and cross - functional team collaboration.
Senior Prospect Management Analyst advising on strategies for major donor prospects at University of Toronto. Building relationships and generating reports to support fundraising efforts.