Hybrid Business Analyst – Underwriting

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About the role

  • Business Analyst focused on underwriting and operations lifecycle improvements. Collaborating with stakeholders to document requirements and support Agile project management.

Responsibilities

  • Assess existing underwriting and operations processes and systems, performing gap analysis and documenting opportunities for improved ways of working.
  • Elicit, validate and document functional and non‑functional requirements for the underwriting workbench and associated workflow solutions.
  • Plan and facilitate process‑mapping workshops with Underwriting, Operations, Exposure Management and other stakeholders, producing clear process maps and supporting artefacts.
  • Ensure underwriting and operational processes are consistently understood, documented and agreed across all core functions.
  • Partner with Product Owners and Business Analysts to drive discovery activities and shape solution options across the underwriting lifecycle.
  • Support Azure DevOps usage by creating and maintaining user stories, acceptance criteria and related backlog items, ensuring alignment with stakeholder expectations.
  • Produce high‑quality business requirements documentation suitable for RFI/RFP exercises and vendor engagement.
  • Develop a strong working knowledge of the client’s user interfaces and tools to support end‑user training, enhancement requests and stakeholder queries.

Requirements

  • Proven experience as a Business Analyst within insurance or financial services, ideally with exposure to underwriting or operations change initiatives.
  • Strong capability in process mapping, gap analysis and requirements definition, with proficiency in common BA tools and methods.
  • Experience working with product owners, technology teams and business stakeholders to shape and prioritise change.
  • Familiarity with Agile delivery practices and backlog management tools such as Azure DevOps.
  • Excellent communication and facilitation skills, with the ability to run structured workshops and translate complex topics into clear artefacts.
  • Highly organised, detail‑oriented and comfortable managing multiple workstreams concurrently.

Benefits

  • Length: 6 months, with strong likelihood for extension
  • Salary: to be discussed

Job title

Business Analyst – Underwriting

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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