Business Analyst at Zurich responsible for analyzing processes and improving efficiency and quality. Collaborates with teams to gather requirements and support technology implementations.
About the role
- Business Analyst at Zurich managing system development throughout project lifecycle in Kuala Lumpur. Collaborating with cross-functional teams to gather business requirements and improve processes.
Responsibilities
- Manage business requirements for assigned projects from high level user journeys to detailed functional requirements for system development/enhancement throughout the project lifecycle.
- Plans, conducts / facilitates sessions for business requirements gathering and ensures the deliverables are produced with quality on timely basis.
- Prepare, present and update stakeholders on as-is and to-be models, including modeling process flow, defining data specifications, and system integrations, as part of the requirements gathering / user story preparation process considering customer’s journey and experience.
- Identify technical development areas and ideate to-be model solutions with technical teams.
- Analyzes and manages requirement traceability matrix and prioritizes requirements with stakeholders.
- Collaborate with project manager and technology team to perform risk assessment, define project scope and develop high-level project plan.
- Performs quality review checks on project deliverables from respective stakeholders.
- Develop test plans, perform and support testing, and conduct training/change management activities.
- Manage post implementation activities including incident resolution/problem solving with root cause analysis, lessons learnt for improvement, stakeholder engagement activities, etc.
- Adapts and applies appropriate delivery methodologies such as SCRUM or Waterfall, best suited for the specific project.
Requirements
- Bachelor’s degree in Business IT, Business Information Systems, IT Management, Computing, Business Administration or related fields.
- Minimum 6 or more years’ experience in a Business Analyst / System Analyst / Product Owner role in system delivery or process improvement projects.
- Experience in Life and/or General insurance with in-depth understanding of insurance products and processes.
- Experience in Agile and Waterfall methodologies.
- Good understanding of project management, requirements analysis & solution design, system testing, implementation/change management, stakeholder management best practices, techniques and approaches.
- Proficiency with Ms Visio or other process modeling tools, JIRA and Confluence.
Benefits
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
Business Analyst working within Product Development to optimize insurance software processes for clients. Translating customer requirements into user - friendly solutions on the Axon platform.
Financial Analyst providing financial oversight and analysis for clinical trial delivery in Europe. Collaborating with leadership and project teams to improve profitability and operational efficiency.
Junior Business Analyst implementing GEN AI solutions for legal processes and efficiency improvements in law firms. Collaborating with stakeholders and ensuring solutions meet client requirements.
Senior Insights Analyst within RFI Global focusing on financial services insights for Australian clients. Involves data analysis, presentations, and collaboration with cross - functional teams.
Senior Business Analyst leading complex system integration projects for Ideagen, collaborating with stakeholders and managing cross - functional initiatives.
Senior Business Analyst designing borrowing base certificate structures and tools for Wells Fargo Commercial Capital. Collaborating with partners and clients to enhance data mining and reporting solutions.
Business Analyst driving data analysis for international operations in healthcare at Henner. Coordinating reporting and strategic decision making with operational teams.
Business Analyst with Scrum Master responsibilities in a tech - focused team transforming information management solutions. Driving development, leading sprints, and ensuring product quality.
Business Analyst and Project Manager at Parts Europe optimizing processes and managing projects across departments. Collaborating with developers and ensuring project delivery on time and within budget.