Service Management Analyst developing and maintaining knowledge management strategy at Syneos Health. Focusing on operational readiness and collaboration between IT project delivery and operational teams.
About the role
- Senior Business Analyst focusing on healthcare IT solutions at IQVIA. Leading business requirement studies and client engagement while ensuring regulatory compliance.
Responsibilities
- Lead comprehensive business requirement studies with healthcare clients, ensuring all stakeholder needs are understood and documented.
- Engage directly with clients, including clinical and administrative teams, to facilitate requirements gathering and solution design.
- Ensure all systems and processes comply with relevant local and EU healthcare regulations, including data protection and clinical safety standards.
- Analyze existing healthcare information systems and identify opportunities for improvement, optimization, or regulatory alignment.
- Prepare clear documentation of business requirements, process flows, and regulatory considerations for both technical and non-technical audiences.
- Collaborate with IT, compliance, and clinical teams to translate business needs into actionable system specifications.
- Support project delivery, including user acceptance testing and post-implementation review, to confirm solutions meet business and regulatory requirements.
- Assist project manager on project planning and scheduling.
Requirements
- Demonstrated experience working with healthcare information systems in a hospital, clinical, or public health environment.
- Good knowledge of local and EU healthcare regulatory frameworks (e.g., GDPR, MDR, local health authority requirements).
- Proven ability to lead business analysis activities with multidisciplinary teams and external clients.
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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