Consultant providing advice to clients via phone and email in Vertrieb and legal services. Building long - term customer relationships while collaborating with legal and administrative teams.
About the role
- Service Supervisor managing maintenance and after-sales service engineers for SMA in Chile. Coordinating tasks, ensuring compliance, and training technical staff for PV systems.
Responsibilities
- You supervise and coordinate service engineers, external suppliers, and back-office teams
- You plan preventive and corrective maintenance tasks and ensure SLA and KPI compliance
- You act as the link between customers, the local service team, and the LATAM Service Manager
- You ensure all interventions follow technical protocols and safety regulations
- You manage spare parts, tools, and inventory
- You train, support, and motivate technical staff
Requirements
- Technician or Engineer in Electrical Engineering
- At least 3 years of experience supervising technical service teams in the energy or technology sector
- Knowledge of solar inverters, BESS systems, and Chilean electrical regulations
- Strong diagnostic skills for photovoltaic and battery storage systems
- Experience working with ticketing systems and ERP platforms
- Native Spanish speaker; English at intermediate to advanced level
Benefits
- Flexible working hours
- Work-life balance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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