Hybrid Strategic Solutions Engineer

at Siro

• Job title: Strategic Solutions Engineer
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $160,000 - $190,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, New York City, United States

About the role

• Solutions Engineer deploying Siro’s AI inside enterprise systems, tackling high-value problems with strategic enterprise customers. Drive implementations and shape the platform through customer discovery.

Responsibilities

• Own technical discovery and solution recommendations for enterprise accounts — lead deep discovery across pre-sale, implementation and post-launch to translate customer systems and workflows into clear solutions.
• Deliver high impact enterprise implementations — design and drive implementations across CRM integrations, APIs, SDKs, data pipelines, recording automation, and downstream workflows with a strong bias for outcomes.
• Build and prototype new use cases — write code, develop POCs and create reference implementations that validate approaches, de-risk integrations and inform Siro’s product direction.
• Shape the platform through customer discovery — identify repeatable patterns across customers and partner with Product and Engineering to turn them into scalable platform improvements — not long-tail custom solutions.
• Be the technical face of Siro for the enterprise — build trust with technical and business stakeholders through credible guidance, live problem-solving and tradeoff-driven decision-making.
• Help build Siro’s Solutions Engineering function — define best practices, engagement models and technical standards as the function scales.

Requirements

• 4+ years in technical, customer-facing engineering roles (forward-deployed engineer, solutions engineering, solutions architecture, etc)
• Strong fluency in APIs, CRM systems, SDKs, and data workflows
• Comfortable writing and reading production-quality code to build prototypes, integrations, and reference implementations in collaboration with Engineering
• Strong architectural instincts — comfortable whiteboarding systems and reasoning through tradeoffs in real time
• Ability to work equally well with deeply technical partners and non-technical stakeholders
• Exceptional written and verbal communication — comfortable authoring docs, architectures and presenting to executives at Fortune 500 companies.

Benefits

• Offers Equity