HR Associate providing operational support for HR functions like onboarding and performance management at Guardian. Ensuring high - quality employee support and process execution.
About the role
- Senior Manager leading HR operations and service delivery for a global aviation company. Focusing on process optimization, compliance, and enhancing team member experience through data integrity.
Responsibilities
- Lead the design and documentation of integrated end to end employee lifecycle processes in alignment with the global technology roadmap and data management strategy.
- Lead Lean and Six Sigma initiatives to streamline HR processes and eliminate waste.
- Develop and maintain global HR policies and procedures to ensure consistency in service standards and team member experience.
- Collaborate to develop, refine, and document HR policies, conducting regular audits to ensure compliance with employment-related laws and regulations.
- Ensure strong stakeholder alignment by collaborating with HR leadership, COE’s, and other key stakeholders to align HR operations with organizational goals.
- Manage HR service delivery in a global environment, ensuring consistency, efficiency, service level agreements (SLAs), and team member experience standards are met.
- Facilitate Kaizen events and promote a culture of continuous improvement.
- Partner with HRIS and IT teams to digitize people processes, leveraging technology to create seamless and efficient workflows and enhance self-service capabilities.
- Communicate process changes effectively to employees and stakeholders.
- Coach team members on Lean principles and operational best practices.
Requirements
- Bachelor’s degree in HR, Business Administration, or related field; Master’s preferred.
- 10+ years in HR operations, HR shared services and or business operations with at least 3 years in a leadership role.
- Proven track record in process improvement and operational excellence, ideally leveraging APQC HR frameworks or similar industry standards.
- Lean Six Sigma Green Belt or higher strongly preferred.
- Proficiency/expertise in HR systems (e.g. Oracle, Workday, SuccessFactors, UKG, ADP, etc.) and comfort with learning new technologies.
- Strong analytical and problem-solving abilities; excellent communication and stakeholder management skills; ability to lead change and foster a culture of continuous improvement.
- **Core Competencies:**
- Strategic Thinking
- Process Optimization
- Data-Driven Decision Making
- Leadership & Team Development
- Change Management
Benefits
- Medical/prescription drug, dental, and vision Insurance
- Health Savings Account
- Flexible Spending Accounts
- Life Insurance
- Disability Insurance
- 401(k)
- Critical Illness, Hospital Indemnity and Accident Insurance
- Identity Theft and Legal Services
- Paid time off
- Paid Maternity Leave
- Tuition reimbursement
- Training and Development
- Employee Assistance Program (EAP) & Perks
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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