Director overseeing community engagement strategies and subscriber relationship management. Collaborating with teams to drive growth and retention in GS1 Canada’s services.
About the role
- Community Flood Officer responsible for engaging with local communities on flood risks. A role at Severn Trent focused on public education and support regarding flood resilience strategies.
Responsibilities
- Proactively engage with customers and local communities to promote flood awareness and preparedness.
- Represent Severn Trent in educating customers and community groups on flood resilience opportunities.
- Build strong relationships with local communities, the Environment Agency, Local Authorities, and other stakeholders.
- Provide first responder field support during storm events, triaging incidents and ensuring effective management.
- Attend and support townhalls and community events to encourage community-based flood resilience strategies.
- Collaborate with key external stakeholders to respond to queries efficiently.
- Support customer interactions and promote Severn Trent's flood resilience initiatives.
Requirements
- Strong communication and interpersonal skills.
- Willingness to learn about flood resilience and its importance for communities and the environment.
- Ability to manage time effectively and work both independently and as part of a team.
- Interest in building knowledge of flood risks and resilience strategies.
- A full UK Driving License.
Benefits
- Salary starting from £29,624
- 25 days holiday + bank holidays (and the ability to buy/ sell up to 5 days per year)
- Annual bonus scheme (of up to £1,500, which is subject to eligibility)
- Family-friendly policies (including a year of fully paid maternity and adoption leave)
- Leading pension scheme – we will double your contribution (up to 15% when you contribute 7.5%)
- Sharesave – the chance to buy Severn Trent plc shares at a discounted rate
- Dedicated training and development with our Academy
- Electric vehicle scheme and retail offers
- Two paid volunteering days per year
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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