Culture & Community Specialist at Acorns bridging remote and in - office cultures through events and engagement. Leading initiatives for community building and operational excellence in Irvine office.
About the role
- Community Lead driving Ramp's community strategy and engagement. Collaborating cross-functionally to build trust and retention among users while establishing community initiatives.
Responsibilities
- Design and execute our comprehensive community strategy, developing programs that serve diverse user segments
- Establish and grow regional chapters and vertical-based groups within the community
- Partner cross-functionally to ensure community initiatives align with product and go-to-market goals
- Help define and operationalize the long-term community strategy and how it ladders up to Ramp's brand, retention, and expansion goals
- Create engaging experiences including community events, educational content, and recognition initiatives such as a customer awards program
- Collaborate with our Social team to design repeatable playbooks to capture content at community events
Requirements
- Have demonstrated success implementing Marketing programs across different user segments
- Are skilled at developing engagement strategies that drive measurable community health
- Take a data-driven approach to measuring community impact
- Excel at cross-functional collaboration and stakeholder management
- Excitement to both develop strategy and be in the weeds on community management
- AI fluency to build community programs as efficiently as possible
- Identify new community channels that expand reach without diluting quality
- Systems thinking - you see playbooks, not just one-off initiatives
Benefits
- 100% medical, dental & vision insurance coverage for you
- Partially covered for your dependents
- One Medical annual membership
- 401k (including employer match on contributions made while employed by Ramp)
- Flexible PTO
- Fertility HRA (up to $10,000 per year)
- Parental Leave
- Unlimited AI token usage
- Pet insurance
- Centralized home-office equipment ordering for all employees
- Health and Wellness stipend
- In-office perks: lunch, snacks, drinks, and more
- Budget for intra-office travel
- Relocation support to NYC or SF (as needed)
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