Hybrid Senior Community Management Professional

at Humana

• Job title: Senior Community Management Professional
• Job type: Full Time
• Experience level: Senior
• Salary: $65,000 - $88,600 per year
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Detroit, United States

About the role

• Senior Community Management Professional at Humana directing community engagement practices. Collaborating with providers to link members to health services and improve outcomes in Michigan.

Responsibilities

• Responsible for directing community engagement practices, facilitating and planning Member and Community Advisory Panels.
• Collaborating with contracted medical and ancillary service providers, Federally Qualified Health Centers, Social Service Agencies, and care managers.
• Linking our membership to services and supports critical to the improvement of health outcomes.
• Representation of members’ interest, including input in policy development, planning and decision-making.
• Interviewing, hiring, mentoring, evaluating, coaching and managing performance for team of Community Engagement Specialists.
• Responsible for engagement in community boards and committees such as the Community Health Worker Network.
• Works directly with the Equitable Population Health Leadership team to drive outcomes aligned with larger organizational goals.

Requirements

• Must reside in Michigan and can travel within Wayne and Macomb County.
• Bachelor’s degree.
• Two (2) or more years of previous experience in healthcare or health plan marketing, community engagement or member/patient outreach.
• One (1) or more years of formal leadership experience.
• Skilled in planning, project management, community engagement and development, and resource mobilization.
• Understands the fundamentals of effective community engagement specific to Medicaid members, including those with behavioral health needs and varied health literacy.
• Proven knowledge and understanding of how to remove barriers to care in the Medicaid population.
• Exercises professional judgment and demonstrates strong facilitation, conflict management and consensus building skills.
• Ability to prioritize, organize, and coordinate multiple projects simultaneously.

Benefits

• Health insurance
• Dental benefits
• Vision benefits
• 401(k) retirement savings plan
• Paid time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave)
• Short-term and long-term disability
• Life insurance
• Many other opportunities