Sales Ops Program Manager overseeing partner operations for NetApp’s Global Partner Programs. Collaborating with teams to maintain audit readiness and improve processes while ensuring high accuracy in incentive calculations.
About the role
- Operations Technician Senior supporting review and acceptance of new or renewal commercial lines business at Sentry. Ensuring proper documentation and records management according to regulatory standards.
Responsibilities
- Provide operations support, including processing of new and renewal transactions and policy updates
- Perform moderately complex operations support duties and handle production problem listings
- Utilize various systems and sites to resolve and correct Workers’ Compensation and Auto Liability Reporting errors
- Use problem-solving skills and best judgment to work with internal business units to resolve problems and provide insight about service
- Additional responsibilities include: Requires knowledge of Sentry systems, processes and procedures. May provide testing of new or revised procedures as it relates to the business systems; may assist with procedure writing
- May update the policy administration system when the business area is notified sales recodes need to occur on accounts, sales territory splits, etc. for Commercial Lines
- May assist in training and quality auditing of new operation technician seniors
- Refers questions outside of responsibility/authority
- Performs other job-related duties as assigned from time to time.
Requirements
- Associates degree or equivalent work experience
- Minimum of 1 year of related work experience
- Excellent written and verbal communication skills to handle service needs of producers and customer is required
- Working knowledge of PC software applications
- Knowledge of Business Products operations and systems required
- Previous Business Products or comparable commercial lines experience with another company beneficial
- Knowledge of Sentry Insurance and its products beneficial.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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