Account Director responsible for sourcing and managing enterprise clients for Adobe’s Creativity & Productivity team. Driving revenue, client satisfaction and relationships with complex enterprise solutions.
About the role
- Commercial Account Executive role at Semrush focusing on sales and customer relationships in LATAM region. Engage decision-makers and expand customer base to drive growth.
Responsibilities
- Successfully build relationships with customers, discussing business strategies and areas of difficulty and educating them on specific products and services that would provide value and support their goals
- Focus on the expansion of our current client base
- Increase new sales potential by performing outbound sales activities including phone calls, emails, and campaigns, and scheduling and facilitating demonstrations
- Drive bottom line by qualifying inbound inquiries and appropriately advancing them through the sales process for an increased conversion opportunity
- Maintain strong rapport with existing customers, understanding their business needs and providing additional Semrush Solutions to optimize growth
- Connect daily to provide product support, answer questions, and provide resources to ensure success and achieve goals
- Meet or exceed key sales activity metrics and revenue quota in areas such as calls, emails, qualified opportunities, and secured demonstrations to support sales volume and facilitate client acquisition and retention
- Collaborate with the Sales Team to strategically identify new ways to improve and optimize sales activity, outbound lead sourcing techniques and identify the benefits of our services for our customers
- Maintain an expert level of product knowledge to support current and potential customer questions and provide a better understanding of the tools to overcome hesitations and offer clarity to Semrush solutions
- Communicate with Sales, Customer Success, Marketing, and the Management Teams to provide feedback, share and offer ideas on best practices, successes, and solutions
- Ensure data accuracy of customer information maintained in the CRM system to improve reporting and analytics
Requirements
- Fluent in Spanish and English
- Bachelor's Degree or equivalent in a related field
- Three or more years of experience in sales
- Excellent communication and interpersonal skills with the ability to articulate and present verbally and in writing
- Technically savvy and adaptable in a constantly changing environment
- Knowledge of the internet and social media
- Knowledge of Excel/Word/Google Docs/Gmail/Salesforce or CRM
- Presentation skills within a virtual environment
Benefits
- Unlimited PTO
- Low cost medical, dental, and vision plans
- Life insurance
- Accidental death and dismemberment (AD&D) insurance
- Dependent Care Savings Accounts and Flexible Spending Accounts
- Health Saving Account
- Short-term and long-term Disability
- Employee Assistance Program
- Employee Resource Groups
- 401(k) plan
- Paid parental leave
- Relief Fund
- Travel coverage
- Corporate events
- Teambuilding
- Snacks, drinks at the office
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