Hybrid Sales Assistant

at Sem Parar

• Job title: Sales Assistant
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: High School Diploma
• Location requirements: Hybrid, Sao Jose do Rio Preto, Brazil

About the role

• Sales Assistant managing physical sales and database control in Sem Parar Corpay. Providing administrative support and handling customer interactions through various channels.

Responsibilities

• Control physical sales versus system and database (paper proposals and sales database);
• Update periodic internal reports;
• Monitor the process of sending and receiving invoices from accredited partners (receives statements with invoice amounts from the Controls and Indicators area);
• Sales recovery;
• Handle TSC processes (daily receipt of the TSC spreadsheet sent by the Commercial Service area);
• Assist in controlling and ordering materials for POS (receives requests from supervisor/store and submits through SN);
• Collect sales data and distribute devices and materials across mobile channels;
• Open system tickets (receives requests from supervisor and submits via SN);
• Control opening and closing of POS locations (receives requests from supervisor and submits via SN);
• Provide support by phone, email or digital channels (such as WhatsApp, internal social networks and online chat);
• Place orders and record information in the company system.

Requirements

• High school diploma or currently pursuing higher education;
• Intermediate knowledge of Microsoft Office (Excel and Outlook);
• Experience as an administrative assistant and in telephone customer service.

Benefits

• Transportation voucher or office parking;
• Meal voucher or food allowance — choose one of the two options;
• Medical insurance;
• Dental insurance;
• Telemedicine — available 24/7;
• Wellhub (formerly Gympass);
• Home office allowance;
• Profit-sharing (PLR) — according to current policy;
• Birthday day off — paid day off on your birthday and on the company’s anniversary;
• Sem Parar tag — provided at no cost;
• Life insurance;
• Parental leave — paid time off for mothers, fathers or guardians to welcome a child by birth or adoption;
• Educational assistance — up to 25% discount on postgraduate or MBA programs;