Customer Service Specialist in CommBank’s Funding & Settlements team managing business loan processes. Collaborating with stakeholders and providing exceptional customer service to internal and external clients.
About the role
- Customer Support Representative managing inquiries and orders in SAP for global customers. Engaging with clients and teams in both German and English to facilitate order processes and solutions.
Responsibilities
- Receive and review inquiries and orders from our international customers and subsidiaries
- Create quotations and sales orders in SAP, including delivery date tracking
- Technical clarification of orders and material research related to customer inquiries
- Perform availability checks and ensure timely material supply
- Communicate with customers and internal interfaces in German and English
- Analyze and optimize material and inventory situations
- Contribute to projects within the department
Requirements
- Successfully completed technical training or degree in metalworking/electrical engineering; alternatively, a commercial apprenticeship with strong technical understanding
- Experience in customer contact, a customer-oriented approach, and enjoyment of communicating with customers
- Advanced user skills in MS Office and ideally SAP R/3
- Project experience and a structured, process-oriented way of working
- Good written and spoken German and English skills
- Interest in taking responsibility and opportunities for personal development
Benefits
- Competitive pay & job security: An attractive salary plus vacation and Christmas bonuses at an owner-managed, financially healthy company.
- Flexible working hours: Depending on the position, the option for mobile/remote work.
- 30 days of vacation: Ample time for rest and relaxation.
- On-site canteen: Subsidized healthy, varied and tasty meals.
- JobRad (bike leasing): Save money and stay fit whether commuting or riding in your free time.
- Professional development: Ongoing support for your development and individual training opportunities.
- Health care & EGYM Wellpass: We care about your health and offer preventive services and a subsidy for the company fitness program.
- Additional benefits: Company pension plan, corporate discounts, regular company events, good public transport connections, modern workstations, and more.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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