Teamlead for SAP Operations responsible for technical management of SAP systems with a focus on customer satisfaction. Leading an international team and monitoring system performance and KPIs.
Responsibilities
Responsible for the smooth, secure and high-performance technical operation of the SAP systems under management, with the goal of maximum customer satisfaction.
Leadership responsibility (both technical and disciplinary) for an international SAP Basis team.
Organize on-call rosters and availability, and ensure maintenance activities on the SAP systems.
Establish and monitor KPIs (availability, performance, ticket volume, SLA fulfillment).
Responsible for building and using monitoring and automation solutions.
Promote knowledge sharing and documentation of know-how.
Support technology and service transformations through new SAP operating models.
Requirements
University degree in Computer Science, Business Informatics or comparable qualifications.
Experience in leadership and team management.
Combination of deep technical expertise (SAP landscapes, S/4HANA).
Several years of experience as an SAP Basis consultant or architect, and experience in the operation and administration of SAP systems (Transport Management (STMS), Performance Analysis (ST03N, ST22, SM21), Monitoring & Alerting, Background Job Management, knowledge of SAP Fiori and SAP BTP as a strategic platform).
Experience with SAP AI (Joule), security & compliance (secure operation of customer SAP landscapes).
Strong communication skills.
Benefits
Comprehensive onboarding within the Scheer Group: with our Scheer Connect Days and our buddy program we provide you with the perfect start.
Tailored professional development with the Scheer Campus: we offer a variety of options to shape your personal and technical growth.
Fit with Scheer: with our partners and Business Bike offerings you can put together your individual fitness program.
Work-life balance: with flexible working hours as well as home office options, workation and part-time models, you can design your own balance between work, leisure and family.
Our gift to you and the environment: when you start we plant a Scheer tree for you. The tree grows with you!
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