Tier II Service Desk Analyst supporting Epic - related requests and troubleshooting complex issues. Collaborating with technical teams to ensure reliable and efficient Epic system support.
About the role
- Executivo(a) Sênior de Inteligência de Mercado trabalhando com clientes do setor Farma. Impulsionando a expansão do canal e contribuindo com análises de dados e insights estratégicos.
Responsibilities
- Drive the expansion and onboarding of new stores and associate networks in the Pharma channel;
- Prospect new clients (chains and associates) and manage relationships strategically;
- Participate in events and incentive campaigns to promote Scanntech's solutions;
- Engage with decision-makers, attend strategic meetings, and strengthen partnerships;
- Analyze data and translate it into strategic insights, identifying opportunities and solutions;
- Monitor market trends and sector movements to provide actionable recommendations;
- Develop and expand Scanntech's new solutions within the client portfolio.
Requirements
- Bachelor's degree in Business Administration, Economics, Statistics, Mathematics, or related fields;
- Strong experience in data intelligence and market analysis;
- Proficiency in Microsoft Office, with emphasis on Excel (pivot tables and macros), PowerPoint, and Power BI;
- Valid driver's license (CNH) preferred;
- Availability for frequent travel and client visits;
- Knowledge of the pharmaceutical market or pharma retail is a plus.
Benefits
- Medical insurance (employee and dependents) — 100% company-paid!
- Dental insurance (employee and dependents) — 100% company-paid!
- Caju benefits card (flexible; can be used as meal or food allowance);
- Commuter allowance (transportation voucher);
- Wellhub;
- Maternity/paternity kit for new parents;
- Internal training programs (Scanntech University);
- Strategic communication moments (town halls and "Coffee with the CEO");
- Partnerships with universities, language schools, and SESC;
- Flexible working hours, aligned with your manager;
- Partial day off on your birthday;
- Monthly celebrations for employee birthdays, company anniversaries, promotions, births, marriages, and other special occasions;
- Excellent work environment: 88% satisfaction in the most recent Great Place To Work (GPTW) survey;
- Opportunities for career growth and professional development;
- Casual, friendly environment that encourages camaraderie, stimulates creativity, and boosts motivation;
- Programs and initiatives focused on employee well-being;
- Community engagement initiatives.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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