Hybrid Community Business Development Representative

at SCAN

• Job title: Community Business Development Representative
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $71,700 - $102,520 per year
• Degree requirement: Associate's Degree
• Location requirements: Hybrid, Orange County, United States

About the role

• Business Development Rep focusing on community marketing for SCAN Health Plan. Engaging with local organizations to grow membership through events and referrals.

Responsibilities

• Works closely with career field representatives and external brokers to develop/maintain/deepen relationships with key business leaders, community-based organizations (CBOs), and providers, ensuring all efforts are directed towards building membership for SCAN Health Plan.
• Responsible for achieving monthly, quarterly, and annual enrollment goals established by management by transitioning leads to enrollments.
• Responsible for following up with reps and brokers for lead data and tracking sales conversions.
• Meets or exceeds weekly and monthly qualified lead goals.
• Helps local market achieve monthly sales goals; works with direct sales teams in lead development and public facing presentations (advertised or non-advertised).
• Distributes approved marketing and event materials.
• Works with Corporate Marketing and Compliance Departments in the approval, development, and production of advertising materials and or invitations for events.
• Locates, plans, sets-up, attends and presents at Quarterly New Member Orientations and year-round Education events (as needed in a non-virtual event) in the local community.
• Provides monthly calendar of their planned activities and ensures that all scheduled events filed. Minimum 20 events per month.
• Maintains weekly summary of activity and submits report on a weekly basis.
• Actively engages with provider marketing events, engages with primary care physicians and front offices.
• Responsible for carrying out events and achieving assigned membership growth targets through direct and indirect marketing activities.
• Works collaboratively with all sales channels to improve enrollment.
• Schedules, coordinates, participates in enrollment events, encourages vital partners to participate, and assists where feasible.
• Schedule new member orientations and present materials (plan benefits and other important information) to new members with a goal of retention and connecting new members to SCAN services.
• Ensures all events, activities, communication, materials, media, promotions, etc., meet brand and corporate guidelines and CMS rules and regulations.
• Responsible for obtaining payment approval for community events, communicating and paying vendor.
• Adhering to the highest level of compliance expectations.
• Adhering to all sales operations processes.
• Knowing all elements of the product portfolio and associated eligibility guidelines for various election periods.
• Actively support the achievement of SCAN’s Vision and Goals.

Requirements

• Associate's / Technical Degree or equivalent combination, preferred.
• 3-5 years’ previous outside sales or Outreach experience within the Medicare community, required.
• 3-5 years’ experience with MS Office - Excel (data input, reporting, formulas), Word (creating documents, memo, spell check), and Power Point (developing presentations and marketing material), required.
• Previous healthcare marketing and grassroots/community outreach experience, preferred.
• Experience in business/product network development and/ or marketing experience, preferred.
• Understanding of health care markets, primarily Medicare and Medicare Advantage, preferred.
• Bilingual English/Spanish, preferred.
• Knowledge of HIPAA regulations and privacy laws.
• Must be able to sit and stand for long periods
• Must be able to lift 30 pounds
• Must be willing to work some nights and weekends.

Benefits

• Robust Wellness Program
• Generous paid-time-off (PTO)
• 11 paid holidays per year, plus 1 additional floating holiday, plus birthday holiday
• Excellent 401(k) Retirement Saving Plan with employer match
• Robust employee recognition program
• Tuition reimbursement