Hybrid Mail Deliverability Manager

at Scaleway

• Job title: Mail Deliverability Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Paris, France

About the role

• Manage mail deliverability for TEM and Mailbox products at Scaleway. Lead project creation and ensure high-quality service in a collaborative environment.

Responsibilities

• Manage and optimize mail deliverability for TEM and Mailbox products.
• Design and implement a custom monitoring stack to track mail performance and reputation.
• Take full ownership of the mail stack to ensure reliable, high-quality service.
• Monitor and mitigate spam activity to protect the platform's reputation.
• Identify and resolve technical bottlenecks affecting mail delivery.
• Develop internal tools to automate deliverability tracking and reporting.
• Collaborate with production teams to maintain a resilient infrastructure.
• Stay current with global mail security and deliverability standards.

Requirements

• Strong expertise in mail deliverability and anti-spam mechanisms.
• Deep understanding of mail protocols and authentication (DMARC, RUA/RUF, SPF, DKIM).
• Experience building or managing mail monitoring tools.
• Solid background in mail stack management.
• Proven experience in production environments.
• Excellent communication skills.
• Demonstrated leadership and ability to influence technical decisions.
• High level of flexibility to adapt to a project-creation environment.
• Problem-solving mindset to diagnose sudden reputation drops.

Benefits

• Hybrid work: Up to 3 days of remote work per week.
• Offices: Spacious, dynamic workspaces with bold design, conveniently located near public transport. Most offices feature outdoor spaces (terraces) and bike parking.
• Dining: A chef provides healthy meals at headquarters, and breakfast is available across all sites year-round. Employees working from regional sites receive a Swile card for lunches.
• Well-being commitments: Access to gym memberships, daycare places, or discounted caregiving services—Scaleway supports Scalers in maintaining work-life balance.
• International environment: With dozens of nationalities, Scaleway offers a stimulating environment where English is as widely spoken as French.
• Career & Mobility: Managers value internal mobility, and opportunities to transition to other entities within the Iliad Group are accessible to all Scalers.