Hybrid Event Operations Manager

Posted last week

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About the role

  • Event Operations Manager leading and executing marketing events for Valrhona. Responsible for planning activities that enhance brand image and customer engagement while fostering sustainability.

Responsibilities

  • Plan and coordinate company events across the U.S. and Canada, including trade shows, demonstrations, workshops, distributor events, and customer activations.
  • Maintain and manage the company event calendar, ensuring proper scheduling and coordination across regions and teams.
  • Serve as the main coordination point between Sales, Marketing, Culinary, and Operations teams, as well as external partners and vendors.
  • Oversee event logistics and preparation, including venues, invitations, marketing materials, demo kits, product shipments, swag, and operational requirements.
  • Coordinate trade shows and ensure successful multi-brand presence, including booth organization, signage, shipping, sampling, and promotional materials.
  • Maintain and ensure proper use of the Event Management platform (Visual Planning), supporting internal teams and ensuring all events are accurately recorded.
  • Manage event-related budgets and expenses, including tracking costs, collecting receipts, and ensuring adherence to allocated budgets.
  • Monitor and manage marketing materials, sales tools, and swag inventory, coordinating orders in collaboration with the Marketing team.
  • Track event performance and KPIs, maintain ROI reporting, and support continuous improvement of event processes.

Requirements

  • Education/Training:Bachelor’s Degree or equivalent required
  • Experience: at least 2/3 years of event organization
  • Location: Brooklyn (at least 2-3 days at the office per week)
  • Travel requirements: 25% - 30% or about a week per month
  • Knowledge/Skills/Abilities:
  • Skilled in project management and event planning
  • Knowledge of KPIs and marketing techniques for event management
  • Computer savvy; proficient in MS Office
  • Outstanding communication and attention to details
  • Negotiation and budgeting
  • Excellent organizational skills
  • A knack for problem-solving
  • Customer-service orientation
  • A team player with leadership skills
  • BSc/BA in PR, marketing, hospitality management or related field is preferred
  • Ability to multitask and prioritize

Benefits

  • International travel required – usually once or twice a year
  • Must be available to work occasional weekends and evenings when participating in company trade or vendor shows; or customer-related events

Job title

Event Operations Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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