Event Management Specialist collaborating with procurement to secure hotels and manage event logistics for EventConnect. Focused on enhancing communication and support for hotels and attendees.
Responsibilities
Lead in managing incoming inquiries across the hotel's phone, inbox and live chat, ensuring timely, accurate, and professional response
Support the EMC team as needed, with incoming inquiries within the Hotels inbox.
Contact assigned hotels to confirm reservations, ensuring all booking details (confirmation numbers, guest names, room types, and dates) are accurate for reservations, changes & cancellations.
Monitor and manage event performance for cross-department strategy meetings.
Perform market research
Draft, review & approve hotel contracts as required, including assisting with loading contract data into the EventConnect software.
Assist our Hotel Procurement Team in following up with outstanding contracts and proposals.
Potential for supporting Event Management Specialists with other administrative duties, including assisting with oversells and responding to hotel inquiries.
Assist with various tasks within the operations department as it pertains to hotel relationships.
Assist with check-in issues as needed.
The individual will be expected to provide periodic coverage for the after-hours emergency line and may be scheduled for limited holiday availability as business needs require.
Requirements
Ability to multitask and be agile in a fast-paced environment
Knowledge of the hotel industry and brand standards
Intimate knowledge of contracts and the ability to contract
Ability to calculate revenue minimums and understand revenue targets
Accepts and welcomes new challenges
Accountable for being a team member and contributing to goals
Friendly, professional, and confident nature, both on the phone and through email communications
Strong problem-solving skills and the ability to collaborate with others
An organized approach to completing your work to ensure clients and hotel relationships are strengthened
A University or College graduate
A minimum of 2 years of hotel experience
Benefits
Competitive salary and benefits
A casual but energetic work environment made for today’s workers
Registered Nurse delivering dialysis - related nursing services in outpatient setting at DaVita. Collaborating with clinicians and supporting patient care in a fast - paced environment.
Marketing Events Intern supporting event management in a hybrid setting at S&C Electric Company. Gaining hands - on event planning experience for various corporate events and initiatives.
Behavior Therapist providing one - on - one therapy to clients in various settings, following BCBA - designed behavior intervention plans and assisting clients in skill development and training for parents/caregivers.
Housekeeping role focusing on cleaning and maintaining resort property units at MasterCorp. Ensuring quality standards and timeliness in a dynamic hospitality environment.
Preventieadviseur brandveiligheid at Liantis guiding clients through fire safety processes and compliance. Involves training, risk analysis, and collaboration with multidisciplinary teams.
Marketing Specialist supporting brand and field marketing efforts including event execution and social engagement at Teikametrics' innovative eCommerce platform.
Senior Industry Events Lead managing Lovable's global B2B event strategy from end to end. Driving event impact and execution while working with cross - functional teams in Boston.
Special Events Coordinator managing fundraising events to support Anthony Nolan’s mission. Collaborating across departments to elevate supporter engagement and enhance fundraising goals.
Join Anthony Nolan as a Senior Special Events Manager, leading fundraising events to deepen supporter engagement. Focus on crafting high - quality special events that drive fundraising growth.
Senior Marketing Manager overseeing brand strategy and campaign execution for a fintech startup. Driving high - impact marketing efforts and shaping company presence in the market.