Inside Sales Partner supporting customers throughout the sales process at Littelfuse. Providing technical guidance and driving customer satisfaction in a hybrid work model.
About the role
- Inside Sales Specialist at Sartorius driving revenue growth through customer relationships and SLA renewals supporting small and start-up accounts. Collaborate with field-based sales teams and achieve sales targets.
Responsibilities
- Strengthen customer relationships and collaborate closely with field-based Sales Specialists
- Contribute directly to achieving annual sales targets
- Drive the renewal of Service Level Agreements (SLAs) for preventative maintenance
- Review Service quotes to ensure accuracy and compliance with established service-level parameters
- Identify opportunities for planned maintenance and preparing corresponding service contract (SLA) quotations for smaller accounts and start-ups
- Actively participate in weekly departmental conference calls and bi-weekly service contract discussions
- Communicate effectively and in a timely manner with management, coworkers, and customers, including responding by e-mail and phone
Requirements
- Associate degree in Business Administration, Marketing, or a related discipline, or an equivalent combination of at least 2 years of industry experience and/or technical or military training
- 3+ years of experience in Sales or Sales Support, ideally within the biopharmaceutical sector
- Strong command of Microsoft Office applications, including Outlook, Word, and Excel
- Excellent written and oral communication skills
- Identification with our core values: Sustainability, Openness, Enjoyment
Benefits
- Paid vacation, sick time, corporate holidays and community service day
- Flexible work schedules
- Mentoring, leadership programs, internal seminar offerings
- Wide selection of health and well-being support such as a variety of medical plans to choose from, dental, vision, EAP, and other wellness programs
- 401 k (with generous company match)
- HSA, FSA (dependent care & healthcare spending), Transportation Commuter Account
- Basic Life Insurance, AD&D, EAP, Family Planning & Women’s Health, Health Advocate
- Supplemental Life Insurance (employee, spouse & dependents), Legal Services, LTD & STD, Critical Illness Insurance, Student Loan Tuition Refinance Service
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