Consultor de Relacionamento responsável por garantir a satisfação de clientes na área educacional. Desenvolvendo relacionamentos e estratégias personalizadas para escolas e educadores.
Responsibilities
Establish and cultivate long-term relationships with schools and educators, understanding their needs and objectives.
Develop and implement customized strategies to maximize client success and satisfaction.
Conduct trainings and workshops for teachers, providing the tools and knowledge needed for effective use of our products and services.
Identify and resolve issues creatively and efficiently, always focused on delivering a positive customer experience.
Analyze data and feedback to identify opportunities for improvement and growth.
Manage the entire commercial negotiation process using a consultative approach.
Identify the client profile to recommend the most appropriate product, negotiating commercial terms that ensure profitable and satisfactory deals for both parties.
Requirements
Degree in Education, such as Pedagogy or Languages, is desirable, but we welcome candidates from all fields who demonstrate a willingness to learn and a genuine passion for education.
Strong analytical skills to evaluate the effectiveness of strategies and identify areas for improvement.
Creativity and resilience in problem-solving, with a strong people focus.
Excellent communication and presentation skills, able to convey information clearly and inspiringly.
Willingness to learn and adapt in a dynamic, collaborative environment.
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