Research and Innovation Analyst at Santillana, connecting users and product teams through actionable insights. Focus on educational technology and qualitative/quantitative research methodologies.
Responsibilities
Propose, design and lead research initiatives aligned with business objectives.
Design and oversee qualitative and quantitative research methodologies.
Ensure quality, methodological rigor and ethical standards in research processes.
Translate complex findings into clear, actionable and strategic insights.
Facilitate and participate in ideation and rapid validation processes, including prototypes and tests in schools/partner organizations.
Collaborate closely with product, pedagogy, marketing and commercial teams.
Present findings and recommendations to stakeholders.
Identify opportunities for innovation, continuous improvement and new research lines.
Support coordination in preparing internal training for product teams on topics related to the education market and product culture.
Contribute to the design of products with innovative, inspiring learning journeys that are connected to real market challenges.
Requirements
More than two years of experience in research, product, UX research, educational innovation or related areas.
Bachelor’s degree in Education (Pedagogy), Human or Social Sciences, Psychology, Data Science, UX Research or related fields.
Proficiency in qualitative and quantitative research methodologies.
Strategic thinking with a focus on decision-making.
Excellent synthesis skills and data-driven storytelling.
Experience with basic education, edtechs, and educational products.
Familiarity with agile methodologies and discovery and prototyping processes.
Experience supporting internal training or corporate learning programs.
Basic level of English or Spanish.
Benefits
Flexible schedule
Hybrid work model
Childcare assistance for mothers with children up to 6 years old
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